Welcome to Aghasthiyam Gems (“Company,” “we,” “our,” “us”). These Terms and Services (“Terms”) govern your use of the website https://aghasthiyam.store/ (the “Site”) and your purchase of any products offered through the Site, including but not limited to natural, certified precious and semi-precious gemstones and Rudraksha beads,
By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Site or purchase any Products.
1. E-commerce Terms and Conditions
1.1. Eligibility
By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and truthful.
1.2. Product Information and Accuracy
We strive to ensure that all descriptions, pricing, and images of the Products are accurate. However, due to the natural nature of gemstones:
- Color and Appearance: The actual color, cut, and clarity of the gemstone may vary slightly from the images displayed on the Site due to lighting, screen settings, and the unique characteristics of natural stones.
- Weight and Dimensions: All carat weights and dimensions are approximate.
- Certification: While we guarantee that the gemstones are 100% natural and provide lab-certified reports from recognized gemological laboratories, the interpretation of these reports is subject to the certifying body.
1.3. Pricing and Payment
All prices are listed in the currency specified on the Site and are subject to change without notice. We accept various forms of payment, as listed on the Site. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.
1.4. Order Acceptance and Cancellation
Receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason. We also reserve the right to refuse service to anyone at any time.
2. Shipping and Delivery
We offer worldwide shipping. All shipping times and estimated delivery dates are subject to delays beyond our control (e.g., customs processing, carrier delays).
- Risk of Loss: The risk of loss and title for all Products purchased by you passes to you upon our delivery to the shipping carrier.
- Customs and Duties: For international orders, you are solely responsible for any customs duties, tariffs, taxes, and brokerage fees applicable in your country. We are not responsible for delays caused by customs clearance.
3. Returns, Refunds, and Exchanges
All returns and exchanges are governed by our separate Return and Refund Policy, which is incorporated by reference into these Terms. By making a purchase, you agree to be bound by the terms of that policy.
4. Custom Jewelry Services
If you utilize our custom jewelry design services, you agree that:
- A separate agreement or invoice may outline the specific design, materials, timeline, and associated costs.
- Customized orders may be non-refundable, as detailed in the Custom Jewelry Service Agreement or invoice.
5. Intellectual Property Rights
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary rights. The use of our trademarks, service marks, or logos without our prior written consent is strictly prohibited.
6. User Obligations and Conduct
You agree not to: a. Use the Site for any unlawful purpose. b. Attempt to gain unauthorized access to the Site, other accounts, or computer systems or networks connected to the Site. c. Interfere with another user’s use of the Site.
7. Limitation of Liability and Disclaimer of Warranties
The Site and the Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Aghasthiyam disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: In no event shall Aghasthiyam, its directors, employees, or affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or the purchase of any Products, even if advised of the possibility of such damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless Aghasthiyam, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your use of the Site.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be exclusively brought in the courts located in Pondicherry, India, where the Company is based.
10. Contact Information
For any questions regarding these Terms or the Products, please contact us at:
Email: lingam883@gmail.com
9089768767
11. Changes to the Terms
We reserve the right to revise and amend these Terms at any time. The updated Terms will be effective immediately upon posting on the Site. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.
